The Design Manager's Handbook

Content:
Chapter 1 Introduction (pages 1–13):
Chapter 2 Process (pages 19–57):
Chapter 3 DMTCQ (pages 59–61):
Chapter 4 Tools (pages 63–89):
Chapter 5 Procurement (pages 91–99):
Chapter 6 Value and Innovation (pages 101–109):
Chapter 7 People (pages 111–121):
Chapter 8 Training (pages 123–125):
Chapter 9 Quality (pages 127–132):
Chapter 10 Stories (pages 133–143):
Chapter 11 Future (pages 145–160):